General Terms and Conditions
Company
First Class Taxi – SÖNMEZ UGUR KG
ADRESS
Bahnweg 11a, 6406 Oberhofen im Inntal
Radetzkystraße 50/36, 6020 Innsbruck
Corporate purpose: licensed passenger transportation by taxi
Tel.: +43 (0) 676 43 49 318
E-Mail: info@first-class-taxi.com
Member of the Tyrol Chamber of Commerce (Wirtschaftskammer Tirol).
Supervisory / Trade Authority: City of Innsbruck (Trade Authority)
Professional Title: Self-employed Entrepreneur
Country of Award: Austria
General Terms and Conditions
First Class Taxi – Sönmez Ugur KG
Unless expressly agreed otherwise, our Terms and Conditions apply.
Limitation of Liability
Unless otherwise required by law, First Class Taxi – SÖNMEZ UGUR KG accepts liability exclusively under statutory provisions and only for damage occurring in direct connection with the company.
First Class Taxi – SÖNMEZ UGUR KG accepts no liability for missed departure times. Any consequential or additional costs arising therefrom are categorically rejected. In the event of missed departure times, the full fare will be charged and/or is non-refundable. No liability is assumed for delays caused by weather conditions, traffic congestion, roadworks, road closures, or events attributable to third parties beyond our control.
The company accepts no liability for luggage, its contents, animals, items of any kind, electronic devices, or goods and merchandise.
Booking Terms and Conditions
Transfers may be booked online or by telephone. Reservations that do not concern the local area (Innsbruck and surroundings up to 40 km) shall only be deemed firmly booked upon written confirmation by First Class Taxi – SÖNMEZ UGUR KG. In the event of unforeseen circumstances (e.g. traffic congestion, weather-related delays, accidents), the relevant journey may have to be interrupted or cancelled. First Class Taxi – SÖNMEZ UGUR KG will endeavour to provide a replacement vehicle; any resulting waiting times must be accepted. The agreed fare will be charged.
Offers, Online Pricing, and Price List
Our offers are non-binding. Acceptance of the contract and the scope of services are determined exclusively by our written order confirmation. Oral or telephone side agreements are valid only if expressly confirmed by us in writing. All prices quoted by us are in euros and, unless expressly stated otherwise, include statutory VAT. Price lists are provided without guarantee. No liability is accepted for typographical errors.
Terms of Payment
Unless otherwise agreed in writing, the fee for the service rendered is payable immediately thereafter to the chauffeur. Cash discounts or any other deductions are recognised only within the scope of, and on the basis of, written agreements. In the event of default in payment by the customer/purchaser, we are entitled to charge default interest at a rate of 9% per annum; this shall not affect any claims for compensation of higher interest.
Booking Terms and Cancellation Policy
Upon issue of the order confirmation, a legally binding contract is formed. If you do not wish to use the service, you must inform us without fail. Price agreements relate solely to the specified route and the stated journey time. Should the actual distance travelled exceed the agreed route for reasons attributable to the client or passengers, or where required for safety reasons or due to traffic conditions, any additional costs incurred will be charged.
Cancellations are to be submitted in written form via email.
Cancellations up to three days (72 hours) before the start of the journey are free of charge. For compelling reasons, cancellations up to one day (24 hours) prior will also be accepted free of charge.
Up to 24 hours before the start of the journey: 25% of the carriage fee.
Up to 10 hours before the start of the journey: 50% of the carriage fee.
Less than 10 hours before the start of the journey and “no show”: 100% of the carriage fee.
For short-notice cancellations of departures: 25% of the carriage fee will be charged to cover costs already incurred.
Place of Performance, Jurisdiction, and Choice of Law
Place of Performance: A-6020 Innsbruck, Austria.
Jurisdiction: For the resolution of all disputes arising out of or in connection with this contract, the court having subject-matter jurisdiction at the registered seat of the entrepreneur shall have exclusive local jurisdiction.
Governing Law / Language: Austrian substantive law applies. The application of the UN Convention on Contracts for the International Sale of Goods (CISG) is excluded. The language of the contract is German.
Severability: Should any provision of these Terms and Conditions be invalid, the validity of the remaining provisions and of the contract as a whole shall not be affected. The invalid provision shall be replaced by a valid provision that most closely reflects the economic intent of the invalid one.